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CLICK & COLLECT - CLICK & DELIVER | 18 MONTH NATIONWIDE WARRANTY INCLUDED ON ALL CARS | 14 DAY EXCHANGE POLICY - T&C APPLY

Tips and Checklist

IMPORTANT INFORMATION PLEASE READ CAREFULLY

Your new vehicle has been tested and received a FREE 114 Mechanical point vehicle check by a qualified mechanic, the report which has provided in the handover check list on the day of collection. However, please do understand with used vehicles this is not to say that faults may not occur. If faults caught early enough these faults can either be a an expensive or quick and easy fix, here at Novo Auto we will work with you to have them resolved quickly and efficiently, in timely manner.

IT IS YOUR RESPONSIBILITY TO CHECK YOUR OIL AND COOLANT WEEKLY and look out for any warning signs as faults can occur.

If you fail to inform Novo Auto and or warranty company of the fault(s) via email or continue to drive with warning lights illuminated YOU are solely responsible for any damage to your engine/vehicle regardless of any warranties given/implied. A mechanical inspection thereafter would determine if this was the case. Most modern vehicle these days have memory and will clearly state the date and mileage in its memory bank for any faults. PLEASE NOTE that any warranties given/implied are void should any other third party be given access to the vehicle for inspection, without prior consent from Novo Auto. We do not pay other garage bills, unless by prior written instruction from Novo Auto. Likewise we are not a recovery service, if we have to attend to your vehicle or collect it and we find it is faulty through user error such as lights/stereo been left on and flattened battery, you will be charged a call out fee. The call out Fee is £80 plus the mileage of £1.00p per mile.

For the purpose of avoidance here are signs to look for and what to do, if in doubt please contact WMS directly they are open 24hr 7 days a week 01844293810 or contact Novo Auto Customer Service team directly who will be more than happy to help, we are here to assist you and help you along the way...

When ignition is turned on all lights will illuminate this is normal and delete/clear once engine is started, if any remain ON or illuminate when driving, here is a list of the most important to look out for...

ECU / Engine warning light

If your engine warning light is illuminated, it could often be accompanied by some unusual symptoms, these could include a lack of power, as the car has gone into ""safe' or commonly known as ""limp' mode to protect itself; an intermittent stuttering as you press the accelerator, caused by a misfire or another fault which could alter the normal response from the engine.

Coolant warning light or Temperature Gauge

You must check your coolant level weekly. If you have had the timing belt replaced it is important to check this regularly as there could be airlock voids in the system, which is very common. Without any coolant, your car's engine would get so hot it would effectively ""weld' itself together. If you see the coolant light show up on your dashboard or temperature gauge rise above half-way, it could mean coolant levels are running low and your vehicle is overheating, PULL OVER IMMEDIATELY PLEASE DO NOT CONTINUE TO DRIVE, TURN ENGINGE OFF. Phone a professional. Do not top up and continue, this is not a coolant level indicator.

Oil warning Lights

You MUST check your oil weekly. DO NOT assume it is correct until this light flashes up. This is an Oil warning light indicating a fault. You cannot just top up oil and continue to drive, the result if you do is EXPENSIVE engine damage, if you see the warning sign. PULL OVER IMMEDIATELY, SHUT OFF ENGINE, DO NOT attempt to restart. Call professional.

Oil lubricates the engine, and is an essential part of your vehicle. Oil reduces corrosion, helps to cool the engine, and reduces the wear on moving parts. If you notice a black puddle under your vehicle, you may have an oil leak. If you are driving down the road and you notice blue smoke coming from the tail pipe/exhaust of your vehicle, this is another sign that you may have an oil leak. Another sign of an oil leak is the smell of burning oil. This should not be ignored, and should be checked out by professional. An oil leak that is left alone can cause seals or rubber hoses to wear prematurely. Furthermore, oil leaks are a fire hazard and can cause your vehicle to fail without warning. If the oil catches fire or the engine fails while you are driving, there is potential for injury to yourself and others.

Timing Belts and Water Pumps

As comedians tell us, timing is everything - advice that is equally pertinent for an engine, the internal parts of which are kept millimetres apart, often while rotating at high speed, which demands a precise degree of synchronisation. Many years ago, chains were employed to transmit motion between the engine crank and camshafts but these tended to be located within the engine, because a supply of oil was essential to reduce wear. From the 1970s, many carmakers replaced their chains gradually, although some of them are now reverting, with toothed belts, called either camshaft or timing belts, which are lighter and quieter in operation. However, not only do they require routine replacement but they can also fail suddenly and without warning, unlike the old chain types, which would become noisy as they stretched and wore out.

Typical causes of timing belt failure vary from old age to contamination by an adjacent oil or water leak. Bad fitting, such as either under- or over-tightening a new belt, can cause it to fail prematurely, as can failure of neighbouring components. Please ensure that the timing belts are changed to manufacturers specification and serviced regularly, if in doubt we at Novo Auto can replace the timing belts where due at a cost price. The starting price is £220 this will include the replacement of the timing belt and water pump, please add an extra £30 - £70 for the pulley, if requested/required.

Here are the most important warning lights you should watch out for:

Brake system / brake fluid warning light Brake system / brake fluid warning light

Your vehicle's brakes are arguably the most important feature on your car, so if there's a warning light flashing on your dash highlighting there's something wrong with the braking system, it's best to get it checked out right away.

ECU / engine warning light ECU / engine warning light

If your engine warning light is illuminated, often it'll be accompanied by some unusual symptoms - these could include a lack of power, as the car has gone into ""safe' mode to protect itself; an intermittent stuttering as you press the accelerator, caused by a misfire; or another fault which could alter the normal response from the engine.

Sometimes this can be down to something as small as a faulty electrical sensor, although sometimes it can be a larger mechanical issue. If your car's engine warning light is showing, get a professional mechanic to look over it straight away, as driving around any longer could cause further, and potentially irreparable damage.

Airbag warning light Airbag warning light

The invention of the airbag was a major step forward in vehicle occupant safety, so if your car's isn't working properly, get it seen to.

A faulty airbag potentially won't go off in a crash, meaning you and your passengers won't be as well protected from any potential injuries. The other possibility is that your vehicle's airbag could deploy when you least expect it, giving you a nasty shock - or even actually causing¬ an injury - and an expensive fix to put right.

Power steering / EPAS warning light Power steering / EPAS warning light

If your car's power steering warning light - often known as the EPAS light - is illuminated, it means there could be something wrong with the steering system.

If the system fails, the steering could go heavy, meaning more effort will be needed to make the car change direction. This can be an annoyance at low speed when you're trying to manoeuvre, but a real risk at higher motorway speeds if you need to make a sudden lane change to avoid an obstacle.

DPF / Diesel particulate filter warning light DPF / Diesel particulate filter warning light DPF / Diesel particulate filter warning light

Most modern diesel vehicles are fitted with a diesel particulate filter, which removes harmful soot from the exhaust gases to reduce emissions.

If this is faulty it'll trigger a warning light and could not only mean you're releasing a toxic cloud of black smoke every time you press the accelerator, but that you could be causing damage to your engine. Get this checked out straight away as DPFs can become blocked and can be expensive to replace. We strongly advise tto take equipped with DPF filter for a longer journeys 20/30 miles with constant engine speed, preferably once or twice a month, this will increase the longevity of your DPF.

Coolant warning light Coolant warning light

Without any coolant, your car's engine would get so hot it'd effectively ""weld' itself together. If you see the coolant light show up on your dashboard, it could mean coolant levels are running low, so check the gauge on the side of the coolant tank under the bonnet and top up if necessary.

In conjunction with a temperature gauge reading well into the red, it could mean your engine is overheating. This is either the sign of a larger problem - like a head gasket failure - or symptomatic of something less major, like a leak in the system somewhere, meaning you're engine has run low on coolant and got too hot. Get it seen to as soon as possible to avoid a potentially expensive repair bill.

Oil warning light Oil warning light

Just like your car's water or coolant warning light, you might see an oil warning light flash up if oil temperature gets too high, the level is low or oil pressure too low. It's the latter two you want to avoid at all costs.

Oil is what lubricates your engine, with the oil pump used to spray the fluid to all corners of your engine. If temperatures get too high, or even worse, level is low or oil pressure drops, the effectiveness of the lubrication can be reduced or lost all together.

The result? Expensive engine damage, so if you see this warning sign, stop and phone a professional right away.

Tyre pressure monitor warning light Tyre pressure monitor warning light

Once the preserve of high-end, super-expensive luxury saloons, many more cars are fitted with tyre pressure monitoring systems today.

These systems can sense a deviation away from normal tyre pressures, signifying a puncture. Generally, the device will flash a warning light on the dashboard, highlighting you should take a look at your car's rubber.

Battery charge warning light Battery charge warning light

You should see your battery charge warning light when you first turn your car on, but if it doesn't go out a few seconds after the engine starts, there could be a problem with your car's electrical system.

This could be to do with a faulty alternator, faulty battery, a bad connection or damaged cabling somewhere in the engine bay. If your car isn't charging its battery when moving (the job of the alternator), then you could eventually run out of electrical power and grind to a halt.

At worst, the light could be on due to an alternator drive belt braking. Other systems also use this belt - such as the engine coolant pump, or power steering - so the affects of a failure here could be compounded.