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Customer reviews of Novo Auto Ltd
At Novo Auto Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Novo Auto Ltd
Based on 25 customer reviews
Excellent ¿¿ Purchasing Experiance
By Andrew E on 01 February 2018 | Purchase not verified
First class customer service from Nova Auto Ltd. The car was in great condition and a bargain price but it was the sensational customer service and experiance that left me Very pleased with my purchase. They went the extra mile literally, to accommodate my journey to there location and made sure the car was to an exceptional standard before and during purchase. I would recommend buying a car with Nova as you get great value and service
A great deal and a nice experience
By Graeme B on 08 January 2018 | Purchase not verified
REALLY pleased with the car (Fiesta Titanium)! Got a great deal on a great car, having searched far and wide. The manager was genuine, charming and true to his word. The whole experience was gentlemanly and a breeze - it made the two 3-hour round trips to view and then collect the car absolutely worth it. Hvala!
By Leanne H on 02 January 2018 | Purchase not verified
Couldn't be more helpful. Helped us find a great Fiesta - was an easy, smooth transaction and was probably the most honest, helpful dealer I've ever come across. Unfortunately after only a few days of having the car another motorist crashed into it and it had to be written off. After discovering this, he went out of his way to help me find another. We didn't end up buying another from him but I have no doubt it would've been another pleasant transaction. Would recommend without hesitation.
Mercedes S Class 320 CDI
By Jerry M on 13 December 2017 | Purchase not verified
Well what a great experience from start to finish. Adis is a true gent, nothing was to much, saw me at very short notice. Test Drive was not a problem, no rush, no pressure. Very Knowledgable about the car, knew his stuff. We struck a deal, and all was good. Adis even delivered the car to me at less than it would have cost me in time and fuel. 10/10 for this guy, So many dealers get bad names but this guy really does go the extra mile. Will look you up when car needs changing again. And will be recommending you to all my friends. Many thanks Jerry Ps: 3 month warranty at no extra cost too :)
Very poor experience indeed.
By David M on 07 November 2017 | Purchase not verified
Extremely bad experience. I was told at time of sale that if there was a problem with the car that it would be fixed under the 3 month warranty provided by Novo. After driving back home the day I bought the car I could hear a loud noise in the rear of the car. I contacted Novo who had also sold me an extra 1 year warranty at the time. He told me to go to my garage and Warranty wise would pay for the repairs,they refused to do so.Novo then also refused to pay for the repairs leaving my garage out of pocket.